Welcome to CBM’s online Customer Support Center. There is a wealth of resources just a mouse click away.
- Remote Helpdesk
- Report Meter Readings
- Place Service Call
- Network Survey
- Download Drivers & Utilities
- Customer Referral Program
Do you need a quick solution to a technical problem? With our Live Remote –Assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Please click on the name of the technician you are working with.
Enter your Meter Readings for a Chance to Win a $25 gift card!
Submit your meter readings here to enter our monthly drawing for a $25 gift card. Please note that your personal information will be used only to notify you in the event that you win.
Placing a service call has never been easier. In fact, all you have to do is complete a short form.
Alternatively, you may contact us directly and speak with Ann or Shirley at our Chattanooga, TN office:

Service Dispatch
Phone: 423-855-5224
From Dalton, GA, phone: 706-259-4458
E-mail: service@cbmtn.com
Monday through Friday 8am – 5pm Eastern Time
Complete the Network Survey
Complete the network survey so that our networking staff can get familiar with your network infrastructure to ensure your new equipment is compatible and properly equipped.
The FTP Downloads link will direct you to our FTP site so you can download manuals, drivers or software that a service tech has uploaded for you.
Click the Sharp Downloads Link for Sharp Drivers, Operation Manuals and MSDS sheets.
The highest compliment we can receive is the referral of your friends and business associates. Receive a $75 American Express Gift Card for each referral that results in the sale or lease of a machine. Call, email or click here Referrals


