Customer Support Center

Ann

Shirley

 

 

 

 

 

 

 

 

 

 

 

Welcome to CBM’s online Customer Support Center. There is a wealth of resources just a mouse click away.

 

Do you need a quick solution to a technical problem? With our Live Remote –Assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.  Please click on the name of the technician you are working with.

Marcus Richard Wilson Ben

Enter your Meter Readings for a Chance to Win a $25 gift card!

Submit your meter readings here to enter our monthly drawing for a $25 gift card. Please note that your personal information will be used only to notify you in the event that you win.

Submit Meter Reading

Placing a service call has never been easier. In fact, all you have to do is complete a short form.

Place Service Call

Alternatively, you may contact us directly and speak with Ann or Shirley at our Chattanooga, TN office:

Service Dispatch

Phone:  423-855-5224

From Dalton, GA, phone:  706-259-4458

E-mail:   service@cbmtn.com

Monday through Friday 8am – 5pm Eastern Time

Complete the Network Survey
Complete the network survey so that our networking staff can get familiar with your network infrastructure to ensure your new equipment is compatible and properly equipped.

The FTP Downloads link will direct you to our FTP site so you can download manuals, drivers or software that a service tech has uploaded for you.

Click the Sharp Downloads Link for Sharp Drivers, Operation Manuals and MSDS sheets.

FTP Downloads

Sharp Downloads

The highest compliment we can receive is the referral of your friends and business associates. Receive a $75 American Express Gift Card for each referral that results in the sale or lease of a machine.  Call, email or click here Referrals