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Meet our Sales Team


Jeff Pepper

Vice President of Sales

I have been blessed to be at Chattanooga Business Machines for 14 years now and truly enjoy helping my clients find the best solutions for their companies. 


When I am not at work I enjoy spending time outdoors hiking, camping, playing sports and spending time with friends.  I have been married to my wife Melissa for 13  years and we have a 7 year old son Dredyn.   


If you choose to work with us we will put you and the needs of your company first.  We consider it an honor and privilege to work with each of our clients.


Cristal Jones

Technology Solutions Specialist

I’m thankful to work with a company of integrity like CBM, serving intelligent business owners and management for over 8 years of my career. The companies we serve are the absolute best and I enjoy coming to work each day because of them.


As a Chattanooga native, I attended the University of Tennessee at Chattanooga, major in Business Administration and minor in Technical Writing. I’ve been in business sales for 15+ years.


I have three wonderful children and as such I’m known as a basketball mom, equestrian mom and cheer mom. Other hobbies include hiking, traveling, mission work, church, volunteer for children’s non-profit organizations.

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Melissa Thomas

Technology Solutions Specialist

I joined the Chattanooga Business Machines team in February of 2019.  I feel incredibly thankful everyday to be a part of this company that cares so deeply for each of their customers.  It is my great joy to be of service to such a wide variety of businesses, helping them to increase productivity and efficiency through creative technological solutions.


I grew up in Southern California, but have loved calling Chattanooga my home for over 14 years now. When I am not at work I am spending time with my family.  My husband Ian and I have been married for 5 years now.  I have three wonderful children.  Ava age 12, Lily age 11, and Sorin age 3, all incredibly different and unique souls that make my world a far better place. 


We appreciate you considering CBM for your technology needs.  I look forward to the opportunity to take great care of your business.  We consider it an honor and privilege to work with each of our clients.

"Chattanooga Business Machines cares about their customers. Their team will continue to assist you long after the sale with training, support, account reviews and new ideas to enhance your experience with their company..."

-Laura Hulsey, Oakwood Christian Academy

"You team anticipates our needs before we even know we have them, and this really encourages loyalty to your company..."

-Janet k. Coughlin, Ooltewah UMC

"Mr. Pepper has been a model representative for CBM. He is constantly checking on the status of our equipment...We are completely satisfied and pleased with our relationship with CBM."

-Bryan E. McAllister, Brown Industries, Inc.

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