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Service Department
Service is a never-ending dedication at Chattanooga Business Machines.
All our technicians have completed the Sharp Academy's Bronze, Silver and Gold certifications on all the products we sell and service. 
Highly tenured and solution-driven personnel are ready to roll up their sleeves and get to work on helping your business succeed. We know that uptime is critical. That's why the response time of our technicians is fast--and our service is unparalleled. 
We're proud of our Service Team's accomplishments!

Do you need a quick solution to a technical problem? With our Remote Helpdesk, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Please click on the name of the technician you are working with.

Placing a service call has never been easier. In fact, all you have to do is complete a short form or you may contact us directly at 423-855-5224 (Dalton, GA 706-259-4458). Service requests are also accepted by email at

Our normal service hours are Monday through Friday, 8am to 5pm EST.

Complete the Network Survey so that our networking staff can get familiar with your network infrastructure to ensure your new equipment is compatible and properly equipped.

Select Sharp MFP Downloads to access Sharp Print Drivers, Operation Manuals, Brochures and Specification Sheets.

Access Sharp Aquos Board Downloads to obtain Software, Operation Brochures and Specification Sheets.

The Downloads link will direct you to our file share site so you can download manuals, drivers or software that a service tech has uploaded for you.

Submit your meter reading here. 

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